- Giving first level contact and pass on goals to client issues
- Appropriately heightening uncertain questions to the following degree of help
- Following, directing and diverting issues to address assets
Help Desk Job Requirements
- Demonstrated working involvement with giving assist work area with supporting
- Capability in English
- Working information on help work area programming, databases and remote control
- Solid customer confronting and relational abilities
- Progressed investigating and performing multiple tasks abilities
- Client care direction
- BS degree in Information Technology, Computer Science or comparable
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